About Us
We’re a group of creative thinkers who have built a business to change the world.

Startups often struggle to keep up with their customers' evolving expectations. This gap in customer experience can lead to dissatisfaction, churn, and stagnated growth.
Zereny was born out of this need. We recognized that SaaS startups require specialized call center services that go beyond just answering calls. They need meaningful interactions, actionable insights, and personalized care for their customers.

That's why we created Zereny – a blended service provider offering both inbound and outbound capabilities. Our mission is to enhance customer retention, gather impactful feedback, and ensure every interaction leaves a positive impression.
We believe that customer experience is the key to unlocking lasting growth. By solving problems, building trust, and driving success, we help SaaS startups create loyal customers and thrive in a competitive market.

Our vision is to transform the way SaaS startups interact with their customers. We're dedicated to delivering extraordinary customer experiences that drive real results.
Join us in revolutionizing customer experience for SaaS startups. Together, let's create stories of satisfied customers, thriving businesses, and lasting success.

What we are best at

Our Services

Retention Service
-> Contact customers immediately (2-5 minutes) after they unsubscribe or show intent to leave a service.

-> Offer tailored incentives, such as discounts or promotional offers (as per the client's strategy), to retain these customers and improve churn rates.
Feedback Service
-> Engage with old and new subscribers to collect feedback on newly launched features or subscription plans.

-> Generate a comprehensive feedback report for our clients at the end of each month to support strategic decisions.
Customer Support
-> Deliver traditional customer support, addressing queries, resolving issues, and enhancing customer satisfaction through professional and empathetic communication.
Grow your business.
Today is the day to build the business of your dreams. Share your mission with the world — and blow your customers away.
Book a meeting with us